SUPPORT · RICE AWN LLC

Bubble Level: Spirit & Angle

Developed by Rice Awn LLC

Welcome to the official support page for Bubble Level: Spirit & Angle. If you have questions, feedback, or need assistance with the app, we are here to help!

📬 Contact Support

If you encounter any bugs, have feature suggestions, or need help with purchases:

Email: contact@riceawn.com

❓ Frequently Asked Questions (FAQ)

1. How does "Face-Down Precision Mode" work?

Most modern smartphones have prominent rear camera bumps that prevent the phone from laying completely flat on a table, causing inaccurate measurements.

How to use: Tap the Face-Down Mode icon at the bottom, select a 3s or 5s timer, place your phone face-down on its 100% flat front glass, and wait for the countdown beep.
Reading the result: Once the timer completes, pick up your phone. A phone diagram will clearly indicate which edge was physically low and needs adjustment.

2. How do I calibrate or set a Relative Zero?

Relative Zero: Place your phone on any reference slope or surface, tap the Calibrate (Zero) button. The current angle will become 0.0°, allowing you to measure relative angles against that slope.
Reset: Tap the calibration reset button at any time to return to factory absolute horizontal leveling.

3. How do I restore my "Remove Ads" purchase?

If you reinstalled the app or switched to a new device:

Tap the ⚙️ (Settings) icon in the top header.
In the Remove Ads section, tap "Restore Purchases".
Sign in with the Apple ID or Google account used for the original purchase. Your ad-free entitlement will be restored immediately at no additional charge.

4. The bubble seems stuck or sluggish. What should I do?

Ensure your device's built-in motion sensors are functioning properly.
Make sure you haven't accidentally enabled "Hold / Lock" (the lock icon at the bottom-left), which freezes the angle readout.
Restart the app or toggle your device's auto-rotate settings.

5. Does the app collect my personal data?

Orientation and leveling calculations are performed locally on your device. Advertising and purchase services may process other information as described in the Privacy Policy. Please review our Privacy Policy for full details.

📱 System Requirements

iOS: Requires iOS 14.0 or later. Compatible with iPhone and iPad.
Android: Requires Android 8.0 (Oreo) or later with built-in accelerometer sensors.

Need a hand?

contact@riceawn.com