SUPPORT · RICE AWN LLC

Passport and ID Photo Maker

For help, email contact@riceawn.com. Include your device model, iOS/Android version, app version and a description of the issue. Please do not send passport numbers, identity documents, payment details or personal photos.

Create and export a photo

Choose your document format, take or import a photo, crop it and review the result. Save the photo inside Photo Maker, or export a single JPEG or print sheet. On iPhone and iPad, Save to device adds the export to Photos. Share opens the system share sheet.

Permissions

If camera or Photos access was denied, open your device Settings, find Photo Maker and adjust the permission. You can also use Share when saving directly to Photos is unavailable.

Full Access and restoring a purchase

Full Access is a one-time purchase that removes ads and unlocks unlimited saves and exports. Open Unlock Photo Maker using the premium button on the home screen, then choose Restore purchase. Use the same Apple or Google account that made the purchase. Restoring a purchase restores access, not photos saved on another device. Apple or Google manages payments and refund requests.

Privacy and deleting photos

Photos are processed locally on your device. Delete saved photos from the Saved photos screen. Copies exported to Photos or shared to other apps are managed separately. See the Privacy Policy for advertising, analytics and privacy choices.

Photo requirements

Photo checks provide guidance and do not guarantee acceptance. Check the issuing authority's current requirements before submitting or printing your photo.