SUPPORT · RICE AWN LLC
Tiny Makers: Kids Art & Play
For help with Tiny Makers, email contact@riceawn.com. Include your device model, operating system version, app version and a short description of the problem. Please do not send children's names, photos, voices or artwork.
Unlocking current content
All current content is a one-time in-app purchase. It permanently unlocks the content listed on its purchase page; it is not a subscription and does not renew automatically. Future separately sold collections are not included. Prices vary by country or region and are displayed in your local currency when available from the App Store. Apple shows the payment confirmation and processes the transaction.
Open any content lock to view the purchase page. Buying and restoring require the adult question. A cancelled purchase or a purchase waiting for family approval does not unlock content. Once Apple confirms a purchase, the app updates access automatically.
Restoring a purchase
On an iPhone or iPad, sign in to the App Store account that originally purchased the content. Open a content lock to view the purchase page and choose Restore Purchases directly below the purchase button. Restoring an existing purchase does not charge you again. An internet connection may be required.
If no purchase is found, check the App Store account and try again. Email us if you still need help; never send your Apple Account password or payment card information. Refund requests are handled by Apple through Report a Problem.
Purchases unavailable
If the app cannot load the content offer or its price, check your connection and reopen the purchase page. Purchases may also be restricted by Screen Time, App Store account settings or regional product availability. You can continue using free activities while the store is unavailable.
Saved artwork and custom stickers
Saved creations are in My Art and are stored locally, without in-app cloud synchronization. Restoring purchases restores access, not saved artwork. Deleting the app may remove its saved creations.
Deleting a paper cut from My Art keeps its custom sticker. Remove custom stickers separately through My Stickers → Organize; this keeps the original paper cut. Pictures that already use that sticker remain unchanged.
Drawings become sticker backgrounds only when you choose Use as background. Remove an unwanted saved background from My Drawings in the sticker scene picker. This does not delete the original drawing in My Art.
Music and sound
The music and sound-effect buttons work independently. The app remembers each setting. On iPhone and iPad, enabled music starts automatically when the app opens and pauses when the app goes into the background. If you cannot hear it, check the in-app buttons and device volume.
Privacy
No account is required. The app contains no advertisements or third-party analytics SDKs. Read the Tiny Makers Privacy Policy for details about local artwork, purchases and support communications.